Privacy Policy
At Shokhar Bazar, your privacy and trust mean everything to us. We are committed to keeping your personal information safe, secure, and used only to improve your shopping experience. This Privacy Policy explains how we collect, use, and protect your information when you visit www.shokharbazar.com or place an order through our website.
1. Information We Collect and How We Use It
Shokhar Bazar is the sole owner of all information collected on this website. We never sell, rent, or share your personal details with outside parties, except as described in this policy.
When you shop with us, we collect personal information such as your:
- Name
- Shipping and billing addresses
- Phone number
- Email address
- Payment details
We use this information to:
- Process and deliver your orders quickly
- Send order confirmations and delivery updates
- Provide customer support and resolve issues
- Keep you informed about offers and promotions (only if you opt in)
You may also choose to create a Shokhar Bazar account by setting a username and password. Please keep these credentials private to protect your account.
2. Account Registration
To make a purchase, you must complete our registration or checkout process. During registration, we collect basic contact information like your name, email, phone number, and address. This helps us confirm your order, send updates, and provide fast support whenever needed.
3. Orders and Payment Security
When placing an order, you’ll need to provide payment information (such as mobile banking, credit/debit card, or bank transfer details). This data is used only for billing and fulfilling your purchase.
If any issue arises while processing your order, our support team may use your contact details to reach you.
We never share your payment or personal information with unauthorized third parties. Payments made through Bkash, Nagad, or Bank Transfer are processed securely using verified channels.
4. Cookies and Personalized Experience
Like most modern websites, Shokhar Bazar uses cookies to improve your browsing experience. Cookies help us:
- Remember items in your shopping cart
- Save your preferences
- Analyze how you use our website
You can still browse our site without cookies, but certain features—like adding products to your cart or completing a purchase—will not function properly.
We never share cookie data with advertisers or third parties. All cookie information is linked only to the account you created with us and is used strictly to enhance your experience on Shokhar Bazar.
5. Log Files and Analytics
Our system automatically collects limited data such as IP addresses, browser type, and pages visited. This helps us analyze traffic trends and improve website performance. These logs do not link to personally identifiable information.
6. Sharing and Third-Party Services
We may share limited information with trusted third parties who help us deliver your order—such as courier or logistics partners.
For example, your delivery details may be shared with reliable delivery services within Bangladesh to ensure your order reaches you safely.
We may also disclose information if required by law or to protect our rights, comply with legal processes, or respond to a lawful request.
7. Testimonials and Reviews
We love hearing from our customers! If you choose to share a review or testimonial, you agree that Shokhar Bazar may use it for marketing or promotional purposes online or offline.
Your personal contact details will remain private and never shared without your permission.
8. External Links
Our website may contain links to other sites for your convenience. However, Shokhar Bazar is not responsible for the privacy practices or content of these external websites. We encourage you to read their privacy policies before sharing any personal information.
9. Data Security
We take strong precautions to protect your data. All sensitive information submitted through our website is encrypted and stored securely.
Our internal security team ensures your information is safe from unauthorized access, misuse, or disclosure both online and offline.
10. Access, Review, or Update Your Information
You can review or update your personal details anytime through the “My Account” section after logging in.
If you forget your username or password, contact our customer service team for secure assistance.
11. Policy Updates
Shokhar Bazar reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted here with the updated date. We encourage you to review this page regularly to stay informed.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
Shokhar Bazar Customer Support
📍 Location: Khilgaon, Dhaka, Bangladesh
📞 Phone: 01741304189 / 01735386901
📧 Email: hello@shokharbazar.com
Shokhar Bazar – Shop Smart, Shop Safe, Shop with Trust.
Your privacy is our responsibility.